Terms of service

Welcome to Grow Organic Store. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

These terms apply to all products including fruit trees, vines, nut trees, and olive trees.

Company Information

Grow Organic Store
2118 Simpson Avenue, York, PA 17401
Email: admin@groworganic-us.com

Eligibility & Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • All information provided is accurate and complete
  • You will not use the website for illegal or unauthorized purposes

Product Information

We specialize in live plants, including:

  • Fruit Trees
  • Vines
  • Nut Trees
  • Olive Trees

We strive for accuracy in product descriptions, but:

  • Seasonal changes in plants are natural
  • Size, color, and appearance may vary slightly
  • Images are for illustrative purposes only

Order Acceptance

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders due to pricing or stock errors
  • Reject orders suspected of fraud or misuse

A contract is formed only when the order is confirmed.

Pricing & Payment

We accept the following payment methods:

  • Visa
  • MasterCard

All prices are displayed in the website currency.

We reserve the right to adjust pricing at any time without prior notice.

Order Processing

All orders are processed within 4–7 business days before shipping.

Processing includes:

  • Order verification
  • Plant preparation and packaging
  • Shipping arrangement

Shipping & Delivery

We deliver worldwide except Asia and remote regions.

Shipping options:

  • DHL / FedEx: 7–14 business days, fee applies
  • EMS: 12–24 business days, free over minimum order value

Delivery times are estimates and may vary due to external conditions.

Returns & Refunds

Customers may request returns within 30 days of delivery.

Refunds are processed within 2–3 weeks after approval.

Live plants must be reported within 24–48 hours if damaged upon arrival.

Plant Care Responsibility

Customers are responsible for proper care of plants after delivery.

We are not responsible for:

  • Improper planting
  • Environmental damage
  • Lack of watering or maintenance
  • Natural seasonal changes

Intellectual Property

All content on this website including images, text, logos, and design is the property of Grow Organic Store and is protected by copyright laws.

Unauthorized use is strictly prohibited.

User Conduct

You agree not to:

  • Use the website for fraudulent purposes
  • Interfere with website operations
  • Upload malicious software
  • Misrepresent identity or payment details
  • Resell products without authorization

Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Delays caused by shipping carriers or customs
  • Natural variation in live plants

Our liability is limited to the value of the purchased order.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page.

Governing Law

These Terms are governed by the laws of the United States, specifically the state where the business operates.